Dr. Michael Hanke

Michael Hanke Headshot
Michael
Hanke, Ph.D.
,
Assistant Professor, Business and Information Management
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Dr. Michael Hanke is an experienced executive in aviation and digital transformation bringing over three decades of industry expertise to Delaware Valley University. He is co-founder of Tazoom Corp., where he leads an AI-powered digital marketplace for curated safaris and multi-day adventure tours. He also is founder of SkaiBlue LLC, advising more than 30 global aviation and aerospace organizations, including Airbus, Boeing, General Electric and Air China, on digital transformation strategies. A sought-after speaker, Hanke delivers seminars for Fortune 500 clients and guest lectures at universities worldwide. He is the author of “Airline E-commerce: Log On. Take Off.,” a textbook offering insights into the digital airline industry.

 

Areas of Expertise

Dr. Hanke specializes in digital strategies for, focusing on:

  • E-sales and distribution systems
  • Online marketing and loyalty programs
  • Web-based customer service solutions
  • E-commerce organizational design and leadership
  • Digital compliance (GDPR, WCAG accessibility)
  • Data analytics and performance KPIs
Professional Experience
  • Tazoom Corporation (2023–Present): Co-founder and CEO, leading an AI-driven platform revolutionizing global safari and adventure tour bookings.
  • SkaiBlu, LLC (2006–Present): Founder and Managing Director, driving digital transformation for clients like Air China, Air New Zealand, EgyptAir, SAS Airlines, Saudia, and Vietnam Airlines.
  • United Airlines (1991–2006): Held senior roles, including Assistant to Senior Vice President (International Division), overseeing global marketing, sales, customer service, and airport operations in 25 countries, and Global E-commerce Lead for united.com international operations.
Education
  •  Doctorate in Airline Economics, Cranfield University, UK
  • MSc in International Strategy & Diplomacy, London School of Economics, UK
  • MBA, Embry-Riddle Aeronautical University, New Jersey
  • BSc, University of Hamburg, Germany
Additional Credentials
  • Fluent in German and French
  • FAA Private Pilot License