How do I...?

You can find your academic advisor listed on Student Planning and contact them for their office hours. For first time freshman, your advisor is your DelVal Experience I Instructor.

Registration Hold information is displayed to students when they log into Student Planning. Students should contact the owner of the Hold (ex: Financial = Bursar, Advising Hold = Advisor, Health Hold = Student Health Center, Success Hold = Office of Student Support and Engagement, etc.) to find out what they need to complete to have the hold removed.

It is always best to talk with a faculty member first but students may also consult the Academic Grievance policy outlined in the University Catalog for steps on how to resolve an academic conflict or dispute. More information can be found in the University Catalog.

Department chairs are listed on the website within each academic dept. Consult the department webpage to identify the chairperson and then contact them through email for office hours.

All students register through Student Planning which can be accessed through my.delval.edu. A tutorial on how to register is available by following this Student Planning Tutorial. For Fall and Spring Terms all students are assigned a start time for registration based on completed credits. You can view this start time and date weeks before registration on Student Planning.

You can see your current GPA by logging in to Student Planning, and either:

• Click on the Student Planning tab, and your GPA will be at the top under "Program/Cumulative GPA"
• Click on the Grade tab, and your GPA will be on the bottom of the page

You can add or drop a course during the add/drop periods at the start of a term in Student Planning. For the Fall and Spring terms the add period is one week and the drop period is two weeks so plan accordingly and speak with your advisor.

If you need to miss a class you should speak with your instructor prior to the absence. Be aware that missing class may negatively impact your grade and should only be done when it cannot be avoided. The complete attendance policy can be found in the University Catalog.

You should speak with your department chair if you need a new advisor or are requesting a change. If your current advisor is the department chair, please contact the dean of your school.

Classroom locations are listed in Student Planning next to the course section on your schedule. You can view the campus map to locate the appropriate building. It’s a good idea to review your course locations prior to the start of the term.

You should submit a course substitution form to the Registrar’s Office. The form is available on the Registrar’s Student Resources page.

If you cannot avoid a conflict, you can request permission via a form to take both courses. The form is available on the Registrar’s Student Resources page.

Full time status for undergraduates is 12 credits. Students taking online or remedial courses should check with Financial Aid to ensure they are not taking too many courses of this type as this may impact certain scholarships. If you withdraw from a course that course credit load is still counted. For example, if you take 12 credits, and withdraw from 3, you are still considered full time for that term. If you drop from a course those credits will not be counted in the term. Student athletes who wish to withdraw from courses should check with their coach to see if they are still eligible to play.

Students can plan out their courses in advance using Student Planning and their major’s suggested course sequence in the University Catalog.

You can drop from a course using Student Planning in the first two weeks of the term.

Withdraws are done using a form. The form is available on the Registrar’s Student Resources page.

Drops do not count in your term load and do not show up on the transcript while withdraws show up as a grade of “W' and will count toward your term credit load.

• Your merit scholarship requires that you maintain a specific cumulative GPA.
• Pennsylvania state grants require that you complete 12 credits per term or 24 credits per academic year for continued grant eligibility.
• Federal students aid requires that you complete 67% of your attempted credits for the year and that you maintain a specific cumulative GPA based on your program for continued eligibility.
• Satisfactory Academic Progress Policies for Undergraduate students and Graduate students

DelVal provides academic support through peer tutoring and supplemental instruction.

Peer tutoring is available for select courses on a drop-in basis in Segal Hall during the fall and spring semesters. If you are interested in tutoring support, please consult the tutoring schedule which is available on myDelVal to see when tutors are available to help with specific courses.

Supplemental instruction is a program of weekly, peer-facilitated, problem-solving and review sessions in freshman-level math and chemistry courses. Supplemental instruction is designed to proactively support students in historically challenging freshman-level courses and is currently a required component of Fundamentals of Algebra, College Algebra, Calculus I, General Chemistry I and General Chemistry II. Anyone with questions about tutoring or supplemental instruction should contact Larry Arrington, Associate Dean for Student Support and Engagement.

Visit the Writing Center, more information found on the Writing Center website.

• Used, new, and electronic textbooks, as well as all other course materials are available through the Delaware Valley University Bookstore. We also rent textbooks for many of your courses.
• Once you have registered for your course schedule, you are able to review you specific course requirements. Books will be listed as required, recommended, or optional, depending on your professors’ preference. Once you have determined your needs, you may order your books online.
• You may pay with a credit card or with RAM dollars. We will process your order within 1-2 business days and you may pick it up at the bookstore. As an added convenience, we can mail your books to another location for a minimal shipping charge.
• If you choose, you may simply stop in during our normal business hours and pay for your books on the spot with cash, check, credit card, or RAM dollars. Please note that rental textbooks must be paid for with a credit card or RAM dollars

For information on submitting payments, visit the Bursar’s Office payment page. For information on assistance to finance your balance, please review the Financial Aid Website.

Information on using Touchnet to make payments is available on the Bursar’s Office Touchnet page.

RAM dollars are available for purchase online at the RAM dollars page.

View your account balance and statements online at www.delval.edu/touchnet.

• Delaware Valley University provides students access to Scholarship Universe to search and apply for internal and external scholarships.  Make sure you check regularly to ensure you are not missing out on time-sensitive applications!
• Some scholarship notices will be posted in the Delaware Valley University Weekly Newsletter.
• Apply for scholarships as early and as often as possible.

• First, file your FAFSA at https://StudentAid.gov/ as early as December for the 2025-2026 school year (October 1st other years) and no later than April 30th.
• If you are selected for verification, you will be notified via your DelVal e-mail address regarding the documentation you must provide.
• All required verification documentation must be submitted before a financial aid offer can be e-mailed to you.
• Most required verification documentation can be submitted securely via our online tool which can be accessed at any time via Financial Aid Self-Service at DelVal.edu/SelfService. Delaware Valley University log-in credentials are required to access this system.  These credentials are issued after a student’s admission deposit is received.
• The Office of Financial Aid will begin to e-mail financial aid offers for the next academic year on the following schedule:

New Incoming Students:

• Admitted for Fall: Starting in January of the year in which the student plans to attend.
• Admitted for Spring: Starting in November of the academic during which the student plans to attend.

Returning Students: Starting in early June at their DelVal e-mail address.

• All spring grades must be updated and reviewed before a financial aid offer can be prepared for returning students.
• Outstanding financial aid items and your financial aid offer can be viewed at any time through Financial Aid Self-Service at DelVal.edu/SelfService.

Students with disabilities who wish to request accommodations will need to complete a Request for Disability Accommodation form. The form and other pertinent disability accommodation information are available on the Office of Accessibility Services website. 

All requests must be supported by current, adequate documentation from a qualified healthcare professional that demonstrates the disability and the nexus to the requested accommodation(s).

Please contact the Office of Accessibility Services via email for additional information.

Contact email: accessibilityservices@delval.edu 

The online request form and information about requesting a hiatus can be found here. The University Hiatus and Withdrawal policy can be found in the University Catalog.

Please contact the Office of Accessibility Services via email for additional information.

Contact email: accessibilityservices@delval.edu 

Information about physical exam and immunization requirements is available on the Student Health and Wellness Center website. Contact them if you have specific questions about your medical situation.

The student health center would like to assist you with a smooth transition to college life.  Part of this includes completing the required health documents prior to arrival to campus.  You can review and complete these documents online and upload any additional document using our Medicat student health portal.

Student athletes are required to submit additional health documents and a pre-participation physical examination in the ATS portal. 

Links for each are below.

• Click on link: https://delval.medicatconnect.com
• Select: DELAWARE VALLEY UNIVERSITY in the drop down menu
• Log In using Your DelVal student username and password for myDelVal

Student athletes complete their required NCAA health forms using the ATS Portal - Delaware Valley University Athletics 

Please visit www.delval.edu/waiver for more information on this process.

• If you are experiencing an emergency situation, contact Public Safety at 215-489-4444.
• The Student Health and Wellness Center is open Monday-Friday, 8:30am-4:30pm, for routine medical needs and sick visits with a nurse or nurse practitioner. To schedule an appointment call 215-489-2252. Many services are provided at no cost to students.

You can set up a counseling appointment by calling (215) 489-2317 or (215) 489-4964 or by emailing counseling@delval.edu. The counseling center is currently offering both in person and telehealth sessions based on your level of comfort and availability. Counseling services are offered at no additional cost to students. Undergraduate students may receive up to eight sessions per semester and graduate students are eligible for five sessions per year. The counseling center is open Monday-Friday 8:30am-4:30pm. Additionally, the counseling center is available for walk-in emergencies. For after-hour emergencies, please call public safety at (215) 489-4444.

• If you are worried that someone is in imminent danger, call public safety at (215) 489-4444 immediately.
• If you would like to talk with a clinical professional and get more information on how you can help someone contemplating suicide, you can email counseling@delval.edu to set up an appointment with one of our counselors. You can also walk into the Health & Wellness Center at Elson hall and ask to speak to a counselor and explain the urgency of your need.

Students can find their E360 Requirements on their academic program page on the DelVal website.

Students can find out more about working on campus at the campus employment page.

For 24/7 access to resources visit the CPSD’s resource hub for current students. If you want to connect with an experienced advisor, make an appointment through ExperienceLink or visit us in Segal Hall from 8:30 a.m. to 4:30 p.m. Monday through Friday. You can also contact us via phone at 215-489-2448.

ExperienceLink, DelVal’s job and internship board, connects students with employers who want to hire Aggie talent. Access ExperienceLink by visiting delval.edu/experiencelink and sign in using your DelVal account credentials. The CSPD also offers one-on-one career coaching to support students in their internship/job search. Students can make an appointment through ExperienceLink, visiting Segal Hall, or calling us at 215-489-2448.

For 24/7 access to resources visit the CPSD’s resource hub for current students. If you want to connect with an experienced advisor, make an appointment through ExperienceLink or visit us in Segal Hall from 8:30 a.m. to 4:30 p.m. Monday through Friday. You can also contact us via phone at 215-489-2448.

We facilitate opportunities, programs, and services which shape students’ unique career pathways. Through the Experience360 program, students gain real-world experience and reflect on their professional development. Through career education and services, students develop the tools to launch into their desired career or post-graduate life. 

• Resident students: Meal plans are assigned when you are assigned for housing. Once assigned, you can change your meal plan until the last day to drop a class. To change your meal plan, log in to the Student Housing Portal and look for the meal plan change button.
• Commuters: Meal plans can be added, changed, or cancelled for commuters through the last day to drop a class each semester. You must register for each semester individually. To manage commuter meal plans, log in to the Student Housing Portal and look for the meal plan buttons in the commuter section.

Mail boxes were removed during the summer of 2020 at the height of Covid-19 restrictions to help improve social distancing. 

When letter mail, magazines or any other items that would have been placed in a mail box are delivered to the Mail Center, these items will be processed in the same manner as a package: students will receive an email notification that an item of mail has been delivered for them. Mail can be picked up at the DelVal Mail Center window, located in the corner of the Student Center lobby during 8:30 am to 4:30 pm weekday operating hours. A Student ID or a valid driver’s license is required. Mail Center staff will bring your mail to the window and give it to you.  

The mailing address for all items being delivered to the Mail Center is:

Your First and Last Name

Delaware Valley University

700 E Butler Avenue

Doylestown  PA  18901

The Mail Center is open from 8:30 am to 4:30 pm weekdays and is closed on Saturday and Sunday. The Mail Center is located on the ground floor of the Student Center with the walk-up service window in the corner of the Student Center Lobby.

Replacement student IDs cost $20 and may be obtained at the Public Safety office and may be paid for with check, money order, or may be charged to your student account.

Visit the Campus Life Office in the Student Center, contact your RCD, or email housing@delval.edu. We do not use the student housing portal for lost keys. The cost for key replacement is $110.

Contact Public Safety at 215-489-4444 to give you access to your space. They will request you show them ID upon entry.

Submit non-emergency maintenance request through the technology/maintenance request from on the DelVal App Hub. If the maintenance issue is an emergency, please contact Public Safety at 215-489-4444.

Visit the Welcome Center to register your guest. You will both need to present identification to register.

First contact your RA, who will discuss the issue with you and take steps to resolve the conflict. If you need additional assistance, contact your Residential Community Director.

Students who complete on-time housing applications will be assigned a selection window to choose a room through our online selection tool. Students select in self-selected roommate groups. Complete details will be available on the Student Housing Portal when the selection process begins each March.

The cost of laundry is part of your housing cost. Students will receive enough funds for two washes and two dries each week for the semester. Students are able to add additional money to their account if needed. All laundry services are operated through the SpeedQueen App. Students need to download the app to access the laundry machines. Students will use their DelVal email to login to the SpeedQueen app.

Off campus housing arrangements are the responsibility of students and landlords. To assist students with finding available properties, we maintain a listing of landlords at http://www.delval.edu/offcampus. DelVal does not have any relationship with any off campus housing provider, and can make no guarantees about the quality of properties or landlords posted in these listings.

In order to view all the clubs and organizations that DelVal offers, please visit the clubs and orgs list website. Once you identify a club that interests you, you can click the “Join” button on the top right of its page.

For digital copies of the president and treasurer briefs, please visit the Student Involvement page. Additional club and organization resources can also be found on this page.

In order to use space on campus, you must reserve it through Astra, DelVal's online room reservation system.

• In situations where seconds count, call 911.
• Public Safety officers are available 24/7 at 215-489-4444
• Visit the Public Safety webpage for more information on Public Safety and emergency response.

Sign up for the Omnilert emergency alert system. You can be alerted through text message and/or email to any campus emergencies or weather closings. Students and their families may register for this service. Sign up here.

• In situations where seconds count, call 911.
• Crimes can be reported to the Public Safety office in person at the Welcome Center or by calling 215-489-4444.

• The Sex Discrimination Policy (Title IX) contains all of the information on what options students have for reporting and/or getting help for incidents of sexual harassment or sex discrimination.
• Counseling, medical treatment, and confidential resources for those impacted by sexual harassment or sex discrimination can be found in the Victim Support and Assistance section of the policy.

• All students that park a car on campus are required to purchase a parking permit each academic year in advance of parking on campus. Parking passes are valid for the academic year, August to August, not the calendar year.
• Vehicles may be registered at the Public Safety office/Welcome Center at any time. The fee for registering a vehicle is $80 for the school year ($40 for incoming 2nd Semester students). Permits must be paid for by credit card through the Public Safety Marketplace webpage link.
• Freshman resident students are not allowed to park on campus unless approved by the Public Safety Office. To request a freshman resident exception, visit the Public Safety parking webpage and click on the link for emailing Lt. Truglio.

• Students are only allowed to park in specific designated areas. Students may not park in any spaces marked as staff/faculty parking, reserved spaces/rows, or visitor spaces. Failure to adhere to these parking restrictions will result in the issuance of tickets.
• View the DVU campus map to find the parking locations listed below.
• Resident freshman students (with a pre-approved exception) are allowed to park ONLY in lots:
  • D Lot / Freshmen
  • E Lot / Athletics Fields / Freshmen

• Commuters and all upperclass students are allowed to park ONLY in the following lots:
  • A Lot / Main
  • B Lot / Centennial
  • C Lot / Life Science Building
  • D Lot / Freshmen
  • E Lot / Athletics Fields / Freshmen

• Freshman commuters and all upperclass students may park in the following lots ONLY after 4:30 PM Monday through Friday and all day Saturday & Sunday:
  • F Lot / Feldman & Mandell
  • G Lot / Lasker & AllmanAny students parked in these areas must move their vehicles from these lots by 8:00 AM on weekdays.

• Students are prohibited from parking in the following locations at all times:
  • Behind the Life Sciences Building
  • Segal Hall Lot (across from the Levin Dining Hall)
  • Behind the Library
  • Along the train tracks across from the Greenhouse on Campus Loop Road
  • Behind South Hall / Levin Dining Hall
  • The Hort Building
  • Behind Berkowitz Hall
  • Any other area not mentioned specifically here

If you believe that you have been unfairly or improperly ticketed, you may file an appeal form with Public Safety. Access the appeal form from Public Safety parking webpage.

Crime statistics are published annually in the Annual Campus Security Report.

Replacement student IDs cost $20 and may be obtained at the Public Safety office and may be paid for with check, money order, or may be charged to your student account.

Visit the Public Safety office in the Welcome Center, or call 215-489-4444.

Public Safety officers are on duty 24 hours a day, 365 days a year. Find out more on the the Public Safety webpage.

Visit the offices and services page for a list of the various offices and services available to students on campus.

• Doylestown Area Regional Transport (DART) stops on campus and is free to DelVal students. More information can be found on the DART website (external site).
• Hike and Bike Trails connect much of Central Bucks county by trail and pathway, many passing through campus. More information can be found on the Doylestown website.

Students have the option to enroll in study abroad coursework through their academic courses or can explore 3rd party institutions to gain credit. Please connect with your department chair to explore study abroad options.

In order to have your chosen first name display in University systems, please submit a request here: https://caesar.delval.edu/. Please note, upon approval, your chosen name will not change in all systems, particularly where a legal name is required. More detailed information is included in the request, linked above.

All mail and packages must be addressed as follows (Do not include dorm information.)

            First-Name Last-Name (This is the name that you have on file with Housing)

            Delaware Valley University

            700 E Butler Avenue

            Doylestown, PA 18901

When a piece of mail or a package is received by the Mail Center, the item is scanned and the warehousing location is noted.  Once that process is completed, you will immediately receive a notification sent directly to your student email.  You will be instructed that you have an item(s) waiting for them in the Mail Center.  (If you did not receive an email, please check your Junk, Spam or Other folder.)

You will need to bring the QR code from the email, your student ID or Driver’s License to show to the attendant at the window.  The attendant will retrieve the item(s) and bring them back to you. 

The Mail Center is located on the 1st floor of the Student Center directly across from the Mélange Multicultural Lounge. The hours of operation are:

Monday – Friday 8:30am – 4:30pm unless otherwise noted.

            We are closed on weekends, holidays and snow days.

Yes.  You can send packaged items that have a prepaid return label.  You can also purchase stamps to mail a letter or package via USPS priority or ground.  Please remember that we are cash only.

1. Go to Amazon pickup.(www.Amazon.com/ulp/view)
2. Search by address, Zip Code, or landmark.
3. Choose a location.
4. Select Add to my addresses.
5. Once the address is in your address book, select Ship to this address during checkout. For the option to appear, all items in your order must be eligible for delivery to a pickup location.

*If you are unable to choose the locker, have the item shipped to:

Your First-Name and Last-Name (This is the name that you have on file with Housing)

            Delaware Valley University

            700 E Butler Avenue

            Doylestown, PA 18901

*Do not list the Amazon Locker building address as the Ship To address without choosing the DelValU locker. This locker requires the driver to use provided QR codes to put the package into the secure locker. If you just put the address, the driver will either leave the package on the floor or return it.